What are cookies?
A cookie is a data file that is temporarily stored on your computer. This happens so we can recognize your computer and ‘remember’ your settings when you return. A cookie cannot spread computer viruses or other harmful programs. Instead, it helps analyze how the website is used, so we can continuously improve hansbuch.dk.

Use of cookies on hansbuch.dk
To optimize hansbuch.dk, we use cookies. This way, some of your previous choices and entries on the site are saved, making your experience of hansbuch.dk more personal and user-friendly. We use Google Analytics and Marketing cookies to analyze how you use our website. Our Marketing cookies are used to collect information about behavior, interest in visits for the purpose of personal, present, and relevant communication. From Google Analytics, we receive reports on the activity on hansbuch.dk.

Google Analytics sets two types of cookies
A permanent cookie that shows if the user is returning, which site the user comes from, which search engine was used, etc. Permanent cookies are stored on your hard drive until they expire, or until you delete them yourself.
Session cookies, which are used to show when and how long a user is on the site. Session cookies expire after each session, that is, when you close your tab or browser. Google Analytics does not combine your IP address with other information Google Analytics holds.

How to reject the use of cookies
You can reject the use of cookies on your computer by changing the relevant settings in your browser. Since a cookie is located with you, it is only possible for you to view, change, or delete these cookies. However, we hope you will allow the cookies we set, as they help us make your experience on hansbuch.dk better and more personal.

If you do not wish to receive cookies from hansbuch.dk, you can, in most newer browsers, choose advanced cookie settings under internet settings and add this domain to the list of websites you want to block cookies from. Here you can also delete individual cookies or all the cookies your browser has saved. If you do not want your visit to be registered by Google Analytics, you can use Google’s Opt-Out Browser Add-on. Please note that your visits to other sites using Google Analytics will also not be registered if you install this browser plugin.

Deletion of cookies
Cookies can be deleted by the user. This is usually done from the browser’s menu under Settings or Internet options. Please note that if all cookies on the computer are deleted, all saved usernames and passwords for various websites will be deleted.

PRIVACY POLICY AT HANS BUCH

We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity at hansbuch.dk.

When collecting, processing, and using your personal data, we always comply with all relevant legal provisions.

We will only store your personal data as long as we are either legally obliged to do so, or as long as it is relevant for the purpose for which they were collected.

INFORMATION WE COLLECT
If you wish to purchase and receive a product from us, we need to collect certain personal data to complete the transaction and offer you our services.
We may collect information such as name, email address, postal address, delivery address (if it differs from the postal address), phone number, and payment information.
Hans Buch collects and processes your personal data when you do the following:
– Visit our website
– Complete a purchase of our products
– Create a customer account
– Sign up for our newsletter
– Review our website
– Send us questions, complaints, or feedback

The data controller
The data controller for the collection, processing, and use of your personal data on hansbuch.dk is Hans Buch A/S Roskildevej 8-10 2620 Albertslund – CVR 75142412

Basis and purpose of processing
If you have given us your consent on our website, we use your email address to send out a newsletter. You can subscribe and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to withdraw the consent at any time.

Your rights
As the registered person, you have a number of rights that we must ensure are fulfilled at all times. You have the right to request the following from us:


• To access and have your personal data corrected/changed
• To have personal data deleted


You also have the right to object to the processing of your personal data, and you have the right to file a complaint with a data protection authority.
If you no longer wish for us to process your personal data, or for us to limit the processing of your personal data, you can also send us a request to our email address kundeservice@hansbuch.dk.

Protection of personal data
According to the law, your personal information must be stored securely and confidentially. We store your personal information on servers with high security, located in controlled facilities, and our security measures are continuously checked to determine whether our user information is handled properly, and always considering your rights as a user. We cannot guarantee 100 percent security for data transfers over the internet. This means that there may be a minimal risk that others unjustifiably force access to information when data is sent and stored electronically. You thus provide your personal information at your own risk.


The rapid development of the internet means that changes in our processing of personal data may become necessary. We therefore reserve the right to update and change these guidelines for the processing of personal data. If we do so, we will of course correct the date for “last updated” at the bottom of the page. In the event of significant changes, we will notify you in the form of a visible notice on our websites.

Participation in competitions
If you participate in one of our online competitions, you give us permission to contact you via the contact information you have shared in connection with your participation, in case you should become the lucky winner. You also give us permission to request and retain the following personal data in connection with the shipment of your prize:

  • Email
  • Phone number
  • Address

As the winner of the competition, you have 10 days to respond to our inquiries. If we have not received the delivery address within 10 days after the winner has been drawn, the prize will go to another winner.

Use of personal data
Sensitive information is never disclosed to a third party unless you expressly give consent, and we never collect personal data without you having provided us with this information through participation in a survey, newsletter sign-up, or similar. Here, information about name, address, postal code, and email addresses is collected.

Personal data is used to implement the service for which the information was collected. The use of this may include surveys and analyses, with the aim of improving and streamlining our own and our suppliers’ marketing, our products, services, and technologies, as well as displaying content tailored to your interests. When you have consented to receive emails from us, we will continuously send marketing material such as:

Inspiring articles
Exciting offers
Informative videos
Tips & tricks, guides, and instructions

Hans Buch A/S does not disclose your information to third parties. You will therefore only receive emails from Hans Buch A/S. You can unsubscribe at any time via a link in our newsletters.

Contact us
You can contact Hans Buch via:
Email: kundeservice@hansbuch.dk
Phone: +45 4368 5000

Last updated: 04.08.2020

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